My trading account legally earned over $28,000 by trading gold (XAUUSD) normally during the Non-Farm Payroll news on August 7, 2026. The MT5 historical statements clearly show that all orders were cleared and matched normally by the server, with no error or delay codes. However, RoboForex, unable to accept the loss, maliciously forced a manual deduction of over -$28,000.00 in the background and erased all profits without warning. I had originally planned to withdraw the profits in separate installments of 10,000 each, but then I encountered insufficient balance. When I clicked in, I found that all the profit funds had disappeared, leaving only the principal. Today is Monday. Although the principal has been safely withdrawn, I have repeatedly made technical complaints to the platform's Compliance Department and the Malaysia hotline (malaysia@roboforex.com）发送主工单 [#2430266], requesting restoration of legitimate profits. However, the platform ignored me all day, pretended to be dead, and handled it coldly, maliciously withholding over $28,000 of legitimate settled assets! This platform is extremely malicious in nature, a typical case of 'maliciously seizing profits after winning big'. Please ask the official FXeye to intervene and help victims protect their rights, and issue a warning and downgrade to this broker, reminding all investors in Malaysia and Southeast Asia to stay away! All of the following is evidence proving that the ROBOFOREX platform is a scam platform! I hope everyone pays more attention and does not trust it

RoboForex is a complete fraud platform. They illegally wiped out my entire earned profit of $1,627.39 from my trading account after a successful trading session. When I demanded my money, they blocked my entire profile access so I cannot even log in to my dashboard! ​They are making cheap excuses and hiding behind automated replies, but the truth is they stole my hard-earned money. They are thiefs preying on retail traders. Never trust this broker with your investment, they will steal your profits the moment you make money. Avoid RoboForex at all costs!

i have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. They're not trying to help either on a Customer Service level,, alll i'm getting are classic pre-typed replies. Never have i seen or heard about a "Do not honor" comment, a bank refusing incoming money or a broker claiming fees on a withdrawal. I tried to contact my bank and they told me they never heard about that "Do not honor" comment either and that they wouldn't refuse an incoming money transfer. They told me to contact the Credit Card support service and they told me the same, and that i was the company's fault. I can't even select the card i paid with as the refund option

I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. I used neteller/binance method and its rejected. I used visa/mastercard refund method, rejected, they told me contact your bank as mentioned do not honor! I contacted bank they told me they never heard about that "Do not honor" comment either and that they wouldn't refuse an incoming money transfer. I used visa/mastercard method, ( which i have to authorize new visa/mastercard) and deposit 0.1 usd but it getting declined! (I have only mastercard! , i have traded many times, deposited with mastercard and made profit!

I deposited 200$ in my account and payment was successful, After that my credit card got some security issue and it is now in bank custody So i excuted some trades and put withraw in my Skrill account but support said to me Please process your Passport verification i successfully passed it Then they said please process Address verification also so i did, After that i put withdraw again but once again declined and they said please process a screen short of your Skrill where it shows your name and address so i did and they verified it Then once again i put a withdraw request and after taking all my documents and skrill account screen shorts they again reject my withdraw and their support not giving me any reply so now tell me what i do now if it is not scam

My withdrawal says it’s “processed” but it’s still appearing under “Pending Transfers” Is it processed or is it still in progress? Not sure if this is a glitch or the messaging is unclear

The withdrawal has been pending for an unusually long period. Prompt action is required to resolve the issue and restore confidence in the platform’s transaction process.

Hello everybody! I opened a trade 2 weeks ago and I have a problem with it for a week now. I started a challenge, and now on my devices I can't open a trade on the MT5.

I have been involved in forex trading for a while now, and overall, I feel quite satisfied. First, regarding account opening and deposits, the process is relatively smooth, supporting multiple methods and catering to users from different regions. Based on my personal experience, deposit processing speeds are decent, and withdrawals are also timely. So far, I haven't encountered any issues with withdrawals not being credited or experiencing severe delays, which gives me peace of mind. Next is the trading environment. The spreads and commissions fall within a reasonable range in the industry—not particularly low but not excessively high either. For the average investor, they are sufficient. In terms of trading platforms, aside from the common MT4/MT5, they also have their own R Trader, which has a clear interface and is suitable for users who prefer web-based platforms or want to explore diversified features. Execution speeds are generally acceptable, with minimal slippage for pending orders and trades. Occasionally, there might be slight delays during high market volatility, but this happens on all platforms, so it's within an acceptable range. Moving on to customer service. I’ve had a few inquiries, and whether in Chinese or English support, responses were timely, and the staff were patient. While some highly detailed issues might not be resolved immediately, overall, the platform seems willing to help users overcome difficulties. Another aspect I appreciate is that RoboForex offers different types of accounts, allowing users to choose based on their capital and trading habits. For example, cent accounts are suitable for those with smaller funds who want to test strategies, while standard accounts cater to investors with larger trading volumes seeking stability. This variety feels considerate. Of course, the platform isn’t perfect. For instance, promotional information isn’t always updated promptly, and some details about promotions require repeated verification. Additionally, while they provide a good amount of educational resources and market insights, the depth and systematic organization could be improved. Overall, my impression of RoboForex is that it’s a relatively stable and transparent platform suitable for investors at different levels. It doesn’t overpromise or make unrealistic claims but instead provides a relatively secure trading environment. Personally, my experience so far has been satisfactory, and I hope it continues to maintain and improve its services.

RoboForex ile işlem yaparak elde ettiğim kârın çekilmesini talep ettim, işleme alındığını iddia ettiler, ancak 48 saatlik işlem süresi dolmasına rağmen henüz hesabıma para geçmedi. Çok hayal kırıklığına uğradım ve onlardan böyle bir şey beklemiyordum. Sorumlu olduğunu iddia eden ve yıllardır faaliyet gösteren bir forex brokeri bunu yapmamalı. Eminim benim gibi başka mağdurlar da vardır.

I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. They're not trying to help either on a Customer Service level,, all i'm getting are classic pre-typed replies.

I have had the opportunity to work with RoboForex for some time now and I find it excellent, ultra-fast deposits and withdrawals, low spreads and commissions with minimal slippage – it's one of the best brokers currently.