RoboForex

Han Ming

Unverified

Malaysia

My trading account legally earned over $28,000 by trading gold (XAUUSD) normally during the Non-Farm Payroll news on August 7, 2026. The MT5 historical statements clearly show that all orders were cleared and matched normally by the server, with no error or delay codes. However, RoboForex, unable to accept the loss, maliciously forced a manual deduction of over -$28,000.00 in the background and erased all profits without warning. I had originally planned to withdraw the profits in separate installments of 10,000 each, but then I encountered insufficient balance. When I clicked in, I found that all the profit funds had disappeared, leaving only the principal. Today is Monday. Although the principal has been safely withdrawn, I have repeatedly made technical complaints to the platform's Compliance Department and the Malaysia hotline (malaysia@roboforex.com）发送主工单 [#2430266], requesting restoration of legitimate profits. However, the platform ignored me all day, pretended to be dead, and handled it coldly, maliciously withholding over $28,000 of legitimate settled assets! This platform is extremely malicious in nature, a typical case of 'maliciously seizing profits after winning big'. Please ask the official FXeye to intervene and help victims protect their rights, and issue a warning and downgrade to this broker, reminding all investors in Malaysia and Southeast Asia to stay away! All of the following is evidence proving that the ROBOFOREX platform is a scam platform! I hope everyone pays more attention and does not trust it

Suresh Kumar5657

Unverified

Pakistan

RoboForex is a complete fraud platform. They illegally wiped out my entire earned profit of $1,627.39 from my trading account after a successful trading session. When I demanded my money, they blocked my entire profile access so I cannot even log in to my dashboard! ​They are making cheap excuses and hiding behind automated replies, but the truth is they stole my hard-earned money. They are thiefs preying on retail traders. Never trust this broker with your investment, they will steal your profits the moment you make money. Avoid RoboForex at all costs!

mamanmaster

Verified

Germany

i have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. They're not trying to help either on a Customer Service level,, alll i'm getting are classic pre-typed replies. Never have i seen or heard about a "Do not honor" comment, a bank refusing incoming money or a broker claiming fees on a withdrawal. I tried to contact my bank and they told me they never heard about that "Do not honor" comment either and that they wouldn't refuse an incoming money transfer. They told me to contact the Credit Card support service and they told me the same, and that i was the company's fault. I can't even select the card i paid with as the refund option

Murkahg

Verified

Belgium

I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. I used neteller/binance method and its rejected. I used visa/mastercard refund method, rejected, they told me contact your bank as mentioned do not honor! I contacted bank they told me they never heard about that "Do not honor" comment either and that they wouldn't refuse an incoming money transfer. I used visa/mastercard method, ( which i have to authorize new visa/mastercard) and deposit 0.1 usd but it getting declined! (I have only mastercard! , i have traded many times, deposited with mastercard and made profit!

Naziff

Verified

Belgium

I deposited 200$ in my account and payment was successful, After that my credit card got some security issue and it is now in bank custody So i excuted some trades and put withraw in my Skrill account but support said to me Please process your Passport verification i successfully passed it Then they said please process Address verification also so i did, After that i put withdraw again but once again declined and they said please process a screen short of your Skrill where it shows your name and address so i did and they verified it Then once again i put a withdraw request and after taking all my documents and skrill account screen shorts they again reject my withdraw and their support not giving me any reply so now tell me what i do now if it is not scam

عباس عمر

Verified

United States

My withdrawal says it’s “processed” but it’s still appearing under “Pending Transfers” Is it processed or is it still in progress? Not sure if this is a glitch or the messaging is unclear

رشيد

Verified

United States

The withdrawal has been pending for an unusually long period. Prompt action is required to resolve the issue and restore confidence in the platform’s transaction process.

يحيى علي

Verified

United States

Hello everybody! I opened a trade 2 weeks ago and I have a problem with it for a week now. I started a challenge, and now on my devices I can't open a trade on the MT5.

Yea Yong

Verified

Malaysia

I have been involved in forex trading for a while now, and overall, I feel quite satisfied. First, regarding account opening and deposits, the process is relatively smooth, supporting multiple methods and catering to users from different regions. Based on my personal experience, deposit processing speeds are decent, and withdrawals are also timely. So far, I haven't encountered any issues with withdrawals not being credited or experiencing severe delays, which gives me peace of mind. Next is the trading environment. The spreads and commissions fall within a reasonable range in the industry—not particularly low but not excessively high either. For the average investor, they are sufficient. In terms of trading platforms, aside from the common MT4/MT5, they also have their own R Trader, which has a clear interface and is suitable for users who prefer web-based platforms or want to explore diversified features. Execution speeds are generally acceptable, with minimal slippage for pending orders and trades. Occasionally, there might be slight delays during high market volatility, but this happens on all platforms, so it's within an acceptable range. Moving on to customer service. I’ve had a few inquiries, and whether in Chinese or English support, responses were timely, and the staff were patient. While some highly detailed issues might not be resolved immediately, overall, the platform seems willing to help users overcome difficulties. Another aspect I appreciate is that RoboForex offers different types of accounts, allowing users to choose based on their capital and trading habits. For example, cent accounts are suitable for those with smaller funds who want to test strategies, while standard accounts cater to investors with larger trading volumes seeking stability. This variety feels considerate. Of course, the platform isn’t perfect. For instance, promotional information isn’t always updated promptly, and some details about promotions require repeated verification. Additionally, while they provide a good amount of educational resources and market insights, the depth and systematic organization could be improved. Overall, my impression of RoboForex is that it’s a relatively stable and transparent platform suitable for investors at different levels. It doesn’t overpromise or make unrealistic claims but instead provides a relatively secure trading environment. Personally, my experience so far has been satisfactory, and I hope it continues to maintain and improve its services.

Positive

2025-08-29

ibrahim345

Verified

Turkey

RoboForex ile işlem yaparak elde ettiğim kârın çekilmesini talep ettim, işleme alındığını iddia ettiler, ancak 48 saatlik işlem süresi dolmasına rağmen henüz hesabıma para geçmedi. Çok hayal kırıklığına uğradım ve onlardan böyle bir şey beklemiyordum. Sorumlu olduğunu iddia eden ve yıllardır faaliyet gösteren bir forex brokeri bunu yapmamalı. Eminim benim gibi başka mağdurlar da vardır.

Umar bin halid

Verified

United States

I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. They're not trying to help either on a Customer Service level,, all i'm getting are classic pre-typed replies.

Nicolas Rodriguez

Verified

Colombia

I have had the opportunity to work with RoboForex for some time now and I find it excellent, ultra-fast deposits and withdrawals, low spreads and commissions with minimal slippage – it's one of the best brokers currently.

Positive

2025-08-07

Messyas Prates

Verified

Brazil

Great platform, reliable and fast withdrawals.

Positive

2025-07-23

Manuel Silvero

Verified

Brazil

Roboforex is a very good broker, it's good for those who are starting out, it has plenty of tools there to help, it also has a great copytrader.

Positive

2025-07-23

Di xa cung be ban

Unverified

Vietnam

I saw a Facebook post advertising that you could start trading with 0% capital, just by registering an account and filling in your personal information to receive money for trading, then simply waiting for them to send the results. I followed the instructions and registered via the link they provided. About a week later, an IB contacted me. What was suspicious was that all previous messages had been deleted on both sides. The IB asked me to transfer 10% of the profits upfront in order to withdraw all the profits they claimed to have traded. I asked to see my account because they had changed the password immediately after I registered. They immediately blocked all my messages. I tried everything I could to get my account back because I suspected something was wrong. Fortunately, I was able to recover it using the email and phone number I had registered. When I accessed it, there was no profit at all, not even the capital or any transactions. They sent me a fake image showing a profit of over $52 million, in order to lure me into transferring $5.2 million, corresponding to 10%.

Nguyen Dinh Bac 7

Authenticated

Unverified

Vietnam

I started live trading with them in June 2024. When I wasn't making a profit or withdrawing money, everything was fine. But once I started making profits and made my first withdrawals, it felt like my account was immediately targeted. I had stable profits, and starting in April, I began withdrawing small amounts (a few dozen USD) without any issues. Trading remained smooth, and by the end of July into early August, I continued to withdraw three times, each time a few hundred USD. Suddenly, on the afternoon of August 12, I could no longer trade, and all my open orders were closed (not by me, but by the platform itself). When I submitted a support request, they replied via email the next day: “We have decided to terminate our partnership with you.” (I have attached the screenshot below) This is clearly a fraudulent platform. As soon as you make a profit, they will lock your account without cause!

lipaul1964

Authenticated

Unverified

Australia

it is quite reliable in terms of trades, spreads, etc

Positive

2025-09-29

Kugas

Unverified

Indonesia

When registering for the first time, I was a bit confused with the identity verification process, but the support team was helpful. Once I started trading for real, there were no issues at all. I feel a bit regretful that I didn't try it sooner.

Positive

2025-06-24

Perep31

Unverified

Argentina

Before, I had already tried trading, but I quit soon after. Recently, I came back and chose Roboforex based on a recommendation. So far, everything is calm, no surprises.

Positive

2025-06-21

Rossta

Unverified

Argentina

I'm not a fan of big companies, but I found this platform to be quite flexible. Simple interface, without unnecessary things. Ideal for those who prefer the basics.

Positive

2025-06-19

Roooklen

Unverified

Germany

I have been here for three months now — everything is fine for now. The spreads are not widening, everything is stable.

Positive

2025-06-18