Global Broker Regulation Inquiry App
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Amount Resolved (Past 30 Days)(USD)

$414,029

Resolved Cases

15550

BYBIT is a fraudulent platform. After review, your account will be charged $26,638.55 for violations. I have no idea how I violated any rules and I am unable to withdraw funds.
BYBIT is a fraudulent platform. After review, your account will be charged $26,638.55 for violations. I have no idea how I violated any rules and I am unable to withdraw funds. I can't withdraw my money. They're even telling me to deposit more! Isn't that ridiculous?!
  • Broker

    BYBIT

  • Exposure Type

    Unable to Withdraw

Hong Kong

05-19

Hong Kong

05-19

Starting in March, multiple attempts were unsuccessful.
I've been trying to withdraw funds since March, but haven't been successful multiple times. No one has responded. I've always trusted the platform since Jiekai. Am I being incredibly foolish to have come to this?!
  • Broker

    Trive

  • Exposure Type

    Unable to Withdraw

United States

05-18

United States

05-18

The platform has not allowed withdrawals since last Thursday.
The platform has not allowed withdrawals since last Thursday. There has been no response. The platform told me to contact the customer service, but refreshing the page didn't bring up any support. My withdrawal hasn't arrived, and the platform doesn't make any further response.
  • Broker

    squaredfinancial

  • Exposure Type

    Unable to Withdraw

Hong Kong

05-18

Hong Kong

05-18

Target of complaint: JRFX
Complaint Target: JRFX (Member No. 084, AA, Hong Kong Gold and Silver Exchange) When trading spot gold with your member JRFX, I discovered discrepancies in execution results across different accounts using the same platform, market data, and stop-loss price: My account, opened on the official website and on the Hong Kong server, had its stop-loss at 4722 significantly slipped to 4711 before execution. My account, opened through an agent on the same platform and on the London server, had its stop-loss at 4722 executed normally. I suspect the platform is assigning different trading backends to different clients, deliberately amplifying slippage for retail investors by exploiting liquidity gaps, violating fair trading rules. I hereby request your organization to review the tick data and order execution logs of both accounts to protect investors' rights to fair trading. Attachments include: screenshots comparing execution results, market data charts, and order logs.
  • Broker

    JRFX

  • Exposure Type

    Severe Slippage

Hong Kong

05-18

Hong Kong

05-18

The equiti CAPITAL is a black platform that only allows losses, accusing profits of being illegal and deducting profits illegally.
My account number is 366****. I started trading in December 2025. Initially, my trading was unsuccessful, and I consistently lost money. By January 2026, my total trading losses had reached approximately -$37,000. I then stopped trading on this platform. However, I resumed trading on this platform this May, using an EA (Expert Advisor) to place orders. Between May 1st and May 5th, I incurred losses and withdrew my funds, which they processed quickly. But on May 6th, I used the remaining $20,000 in my account to go long, starting at 8 AM Beijing time, placing orders at a rate of 0.2 lots per trade until I reached full margin. The market was moving smoothly, and I placed 50 long orders, consistently profiting. Since the market was trending upwards throughout the day, my long positions were consistently profitable. Around midnight Beijing time, I closed my positions, realizing a profit of over $410,000 USD from those 50 long orders. This was a completely compliant trade, held for over 10 hours. After making a profit, I tried to withdraw my funds, but the platform deducted all my profits for the day, citing "trading violations," and refused to process my withdrawal. Later, via email, they only refunded my initial investment, refusing to pay any additional profits! This is clearly a black market platform that only allows losses, not profits. I used the same EA to trade from the 1st to the 5th, incurring losses then, but they didn't accuse me of violations and allowed me to withdraw my funds. However, on the 6th, I used my remaining funds and traded in the same way, only with full margin, and while I was consistently profitable, they accused me of violations! Stay away from platforms that can't handle losses, and warn this platform to immediately pay me the remaining $370,000 in profits, or I will take further steps to protect my rights.
  • Broker

    equiti CAPITAL

  • Exposure Type

    Unable to Withdraw

Hong Kong

05-17

Hong Kong

05-17

On the Weex exchange, the withdrawal failed and was returned. Withdrawals are no longer possible.
I made a profit trading US stock contracts on the Weex exchange, but the platform deleted my trading records and deducted part of my funds without notifying me. Later, when I tried to withdraw part of my principal, they demanded that I delete the posts exposing my losses on various platforms before I could withdraw my principal. They are using my principal to blackmail me. It's a platform that gambles with its users. If you dare to make money, they dare to take it. My withdrawal failed and was returned. I am unable to withdraw any more funds.
  • Broker

    WEEX

  • Exposure Type

    Unable to Withdraw

Taiwan

05-17

Taiwan

05-17

I'm unable to withdraw from EE TRADE.
My phone number is 13649813621. I downloaded this software in February and deposited money several times. I kept making money, so I stopped depositing and continued to profit. I could even withdraw my winnings until May 15th, when I stopped being able to withdraw. Customer service said they needed to provide some documents for regulatory review, claiming it was a random check unrelated to profits. This is clearly just an excuse to prevent withdrawals, treating us like fools. They only care about losing money; they'll find reasons to prevent withdrawals while you're making profits. It's obviously a shady platform masquerading as a legitimate one, not involved in the international market, a Ponzi scheme that only wants to take your principal. They have no intention of letting you withdraw your profits.
  • Broker

    EE TRADE

  • Exposure Type

    Unable to Withdraw

Hong Kong

05-17

Hong Kong

05-17

Unable to withdraw
Account 16655****** cannot log in; 3500 RMB spent; perfunctory, delayed, and unclear customer service; company background information provided.
  • Broker

    jlhuicong.top

  • Exposure Type

    Unable to Withdraw

Hong Kong

05-15

Hong Kong

05-15

This is a scam platform! Talent
This is a scam platform! My account has met all the requirements and I have a new partner, but my commission is still being held in the "Hold/Held" section and I can't withdraw it. I've contacted support for over a week but haven't received a clear resolution. A terrible experience at Litefinance. Stay away from it.
  • Broker

    LiteForex

  • Exposure Type

    Unable to Withdraw

Japan

05-15

Japan

05-15

Withdrawal
Why did my withdrawal funds fail, and why didn't they return to my wallet account again?
  • Broker

    NOZAX

  • Exposure Type

    Unable to Withdraw

Singapore

05-15

Singapore

05-15

Give me back my money. There's a problem every time I try to transfer. Contacted customer service, they told me to wait.
Give me back my money. There's a problem every time I try to transfer. Contacted customer service, they told me to wait two business days. It's been so many days now, and there's still no news at all.
  • Broker

    Jimifx

  • Exposure Type

    Others

Hong Kong

05-15

Hong Kong

05-15

Unable to withdraw
I'm unable to withdraw funds or log in to the account. My account with 200,000 RMB was blocked and the customer service was perfunctory and delaying.
  • Broker

    ALLIED VICTORY GOLD & SILVER INVESTMENT LIMITED

  • Exposure Type

    Unable to Withdraw

Hong Kong

05-15

Hong Kong

05-15

Illegal deduction of fresh deposit and profit by ARON GROUPS BROKER
I had a negative balance due to market volatility. According to NBP (Negative Balance Protection) standards, the broker should have reset the balance to zero. However, after I made a NEW deposit of $395, Aron Groups illegally deducted my new capital and the subsequent profits to cover the previous negative balance. They are holding my money hostage and refusing to refund my fresh deposit.
  • Broker

    ARON GROUPS BROKER

  • Exposure Type

    Unable to Withdraw

Germany

05-14

Germany

05-14

SCAM ALERT!!
STOLE USD 80K from us! Account Manager Thomas De Mello only talks crap and fake promises. Now they want us to sign a full and final settlement to wash their hands off from any complaints / fraud. The number 1 tactic used by Trade.com account managers is that they approach you in your language to build false trust, and the moment they identify you as a target, they move in aggressively. In my case, he spoke Italian because my husband is Italian, called him “brother,” and said “ti voglio bene / I love you” Once the hook is set, the real scam begins. Constant pressure and demands to deposit more money under the pretense of “recovering funds” or “unfreezing your account.” Its a deliberate, systematic scheme designed to exploit trust and drain you financially. The level of deception and manipulation is shocking!
  • Broker

    TRADE.COM

  • Exposure Type

    Scam

United Arab Emirates

05-14

United Arab Emirates

05-14

Scam
I started investing without any trading experience, and thanks to my effort and dedication, I learned. With guidance from Bitpania, we managed to accumulate around $2,460 USD, which they wouldn't let me withdraw because I had to pay a tax. I paid it, and now I have $10,294 USD, but they won't let me withdraw it. No one is responding to me. I paid the taxes they told me to, and now they're saying that because of what was happening in the Strait of Hormuz, I couldn't withdraw. They told me to keep trading and suggested I buy gold and oil, which cost me $1,920 USD. They called me saying that if I deposited that amount, they would use a program to reverse the loss, but I refused. I was able to recover more than I lost, and now no one is responding to me. CAN ANYONE HELP ME? At least Fernanda Sandoval, my advisor at BITPANIA, can help me recover my investment.
  • Broker

    BITPANIA

  • Exposure Type

    Scam

Argentina

05-14

Argentina

05-14

They don't pay!!!
Don't waste your time and money with this broker, and even if you make a profit they'll block you without even giving an explanation... terrible experience, they didn't even return my deposit...
  • Broker

    AssetsFX

  • Exposure Type

    Scam

Brazil

05-14

Brazil

05-14

zenstox是窃贼!
请不要在zenstox进行交易或充值……他们是骗子!!!他们的推荐完全是一场灾难……他们从来没有给出过正确的建议!!!更糟糕的是,他们还会诱导你充值更多。至于提现,你根本无法出金……虽然他们允许无限次充值……但提现却被限制在50美元或30美元以内,而且需要大约48小时才能获得授权。今天我发现我的账户余额消失了。没有任何解释,你的余额就这么凭空消失了……他们会删除你的交易记录,只留下最后一天的余额。他们是骗子和小偷……千万不要和他们交易!!避免成为他们的受害者!!♋
  • Broker

    zenstox

  • Exposure Type

    Scam

Argentina

05-13

Argentina

05-13

⚠️ SCAM WARNING: SPOVA STOLE MY LIFE-SAVINGS
I lost tens of thousands of dollars to Spova. They are professional predators, not brokers. The Bait: I started with $250. To build my trust, they allowed me to withdraw twice: $100 the first time and $150 the second. This was a psychological trick to make me deposit massive amounts of my life savings. The Trap: Once my capital was in, I requested a $500 withdrawal. Everything changed. They immediately sabotaged my account with "bad signals." Within 24 hours, they burned my balance from thousands of USD down to $0. The Deception: They rejected my withdrawal, claiming "insufficient funds" despite my large balance at the time of request. Now they have vanished and blocked me on Telegram. Crucial Red Flags: They give small wins to lure you in. They manipulate trades to wipe your account if you try to withdraw.🍀 Use only Telegram and masked numbers. Conclusion: Spova is a TOTAL SCAM. Stay away to protect your money and family!
  • Broker

    SPOVA

  • Exposure Type

    Scam

Hong Kong

05-13

Hong Kong

05-13

Withdrawal Delay and Poor Support Experience with
I submitted a withdrawal request of $3,000 in October, but I still have not received my funds. My experience with Naqdi has been very disappointing. Although the broker claims to operate under FSCA License No. 51598 and UAE CMA/SCA License No. 20200000150, the withdrawal process has not been handled professionally, and support responses have been unsatisfactory. I strongly advise traders to be cautious and conduct proper research before dealing with this broker.
  • Broker

    naqdi

  • Exposure Type

    Unable to Withdraw

Pakistan

05-13

Pakistan

05-13

Hantec Bullion Limited ruined my family: I suffered a massive $5 million loss over three years, and even its $1 million profit was denied withdrawals – a truly cruel fate!
I. Three Years of Blood and Tears: 2023-2026, $5 Million Vanished In 2023, I opened an account on the Hantec Bullion Limited platform. Initially, the deposit process was smooth, and customer service responded promptly. From 2023 to 2026, I devoted myself entirely to trading, enduring countless sleepless nights, only to suffer continuous losses due to the platform's malicious slippage, widening of spreads, and manipulation of market conditions. Over those three years, my two accounts accumulated losses of over $5 million on the Henda platform. This money represented half my life savings and my family's entire hope. To cover the losses, I mortgaged my house and borrowed money from all sides, my life plummeted, my family relationships were on the verge of collapse, and I lived in constant pain and despair. II. A Brief Glimmer of Hope: Market Recovery in 2026, $1 Million Profit Awaiting Recovery In 2026, the market turned around. Leveraging my years of trading experience and accurate market judgment, I finally reversed the losses, achieving a profit of over $1 million in my account. Looking at the profits in my account, I thought I finally saw hope, that I could finally recover some of my losses, pay off my debts, and return to a normal life. I submitted a withdrawal request immediately, eagerly anticipating the funds arriving, but little did I know that this was just the beginning of my nightmare—Hantec Bullion Limited only allows losses, not profits! III. Showing its fangs: Refusing withdrawals after profits, making all sorts of excuses, and seizing investors' hard-earned money. After submitting the withdrawal request, the funds were delayed. I contacted Henda customer service multiple times, only to receive perfunctory responses, excuses, and delays. To this day, over $1 million in profits and the remaining principal are still illegally withheld by the platform, not a single penny has been released! Only then did I fully see the trueth of Hantec Bullion Limited: the so-called "legitimate platform" is nothing but an elaborate scam! Deposits arrive instantly, but after profits are made, all sorts of obstacles are created, allowing investors to lose but not profit—a blatant case of fund embezzlement and financial fraud! What's even more infuriating is that Hantec Bullion Limited deleted my profit data, preventing me from finding any evidence! IV. A Heartbreaking Warning: I urge all investors to stay away from Hantec Bullion Limited, a fraudulent platform! Having suffered a massive loss of $5 million USD over three years, and having been denied withdrawals of $1 million USD in profits, I have learned a painful lesson with my life savings. I solemnly warn all investors: Hantec Bullion Limited is a fraudulent platform with no real regulation, no guarantee of funds, and profits will be swallowed up. They will refuse withdrawals. Do not be deceived by their false advertising! V. Resolute Rights Protection: No Compromise! I urge victims to unite and seek justice! Hereby, I solemnly declare: I will spare no effort to protect my rights. I have compiled all transaction records, deposit slips, customer service chat logs, and other evidence to file complaints with financial regulatory authorities, law enforcement agencies, and even the police. I will pursue legal action against Hantec Bullion Limited to recover all my losses! At the same time, I urge all investors who have been defrauded, suffered losses, or had their funds refused withdrawals by Hantec Bullion Limited not to remain silent! Our silence will only embolden this fraudulent platform! Please unite! Give me back my hard-earned money! Heaven has eyes!
  • Broker

    HANTEC FINANCIAL

  • Exposure Type

    Unable to Withdraw

Hong Kong

05-13

Hong Kong

05-13

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(USD)

$414,029

Resolved Cases

15550

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