Global Broker Regulation Inquiry App
About WikiFX

Amount Resolved (Past 30 Days)(USD)

$414,029

Resolved Cases

15550

Not only was the market opening a minute late this morning, but the slippage was also extremely severe!
The market opened at 6:01 AM. The highest price in the chart between 6:01 AM and 6:02 AM was 4179.08. I had a short position at 4175.03, and my stop-loss order was placed at 4175. The actual closing price was 4179.83! Last weekend, the financial platform closed 15 minutes early, which caused the position not to be closed in time at the end of the trading day. On the morning of July 6th, there was severe slippage at the opening, with a spread of over 300 points, resulting in automatic closing of the position.
  • Broker

    Upway

  • Exposure Type

    Severe Slippage

Hong Kong

6h

Hong Kong

6h

market manipulation through
market manipulation through a severe slippage caused my stop-loss. I raised the issue immediately and spent more than a year following up with their support team. Despite repeated promises that the case would be reviewed, no meaningful explanation or resolution was ever provided.
  • Broker

    Switch Markets

  • Exposure Type

    Severe Slippage

Denmark

06-14

Denmark

06-14

Severe chuck slippage lasting several minutes resulted in position losses.
Severe slippage, even a few minutes of slippage can cause significant losses. I urge everyone to avoid using the platform D prime – they never offer any support. Specifically: Even slight fluctuations daily result in slippage and losses. The images below show daily losses caused by slippage. Furthermore, the platform's homepage lacks any customer service contact information, leaving investors helpless and at their mercy.
  • Broker

    D prime

  • Exposure Type

    Severe Slippage

Ireland

05-29

Ireland

05-29

The Worse and Severe Slippage and Suspected Fraud
I would like to share my experience with TridentPro regarding a hedging trading arrangement involving XAU/USD positions. I was introduced to a strategy where simultaneous Buy and Sell positions were opened on XAU/USD, supposedly to earn from positive overnight swap fees while keeping the trades hedged. The arrangement was presented as low-risk and legitimate. The introducer also appeared closely connected to the brokerage, and I was informed that IBs (Introducing Brokers) were allowed access to parts of the system to assist in client KYC approvals, which increased my confidence. However, on 25 August 2025, immediately after the forex market opened, the positions suffered severe losses and resulted in margin calls. Despite being hedged, the losses escalated rapidly within a very short time, leading to substantial financial damage. Collectively, we lost more than USD 400,000.
  • Broker

    TRIDENTPRO FUTURE

  • Exposure Type

    Severe Slippage

Singapore

05-27

Singapore

05-27

The market opened high today but then plummeted, resulting in severe slippage.
The market opened high today but then plummeted, resulting in severe slippage. Please see the picture.
  • Broker

    MCPRIME

  • Exposure Type

    Severe Slippage

Hong Kong

05-27

Hong Kong

05-27

Target of complaint: JRFX
Complaint Target: JRFX (Member No. 084, AA, Hong Kong Gold and Silver Exchange) When trading spot gold with your member JRFX, I discovered discrepancies in execution results across different accounts using the same platform, market data, and stop-loss price: My account, opened on the official website and on the Hong Kong server, had its stop-loss at 4722 significantly slipped to 4711 before execution. My account, opened through an agent on the same platform and on the London server, had its stop-loss at 4722 executed normally. I suspect the platform is assigning different trading backends to different clients, deliberately amplifying slippage for retail investors by exploiting liquidity gaps, violating fair trading rules. I hereby request your organization to review the tick data and order execution logs of both accounts to protect investors' rights to fair trading. Attachments include: screenshots comparing execution results, market data charts, and order logs.
  • Broker

    JRFX

  • Exposure Type

    Severe Slippage

Hong Kong

05-18

Hong Kong

05-18

With two Upway accounts, both set with stop-loss orders, one closed near the stop-loss level, while the other experienced a significant slippage of about 13 points, resulting in substantial losses.
With two Upway accounts, both set with stop-loss orders, one closed near the stop-loss level, while the other experienced a significant slippage of about 13 points, resulting in substantial losses.
  • Broker

    Upway

  • Exposure Type

    Severe Slippage

Hong Kong

05-13

Hong Kong

05-13

Multiple slippages resulted in significant losses.
If it were just a minor slippage on an occasional day, I could understand. But each slippage is severe, often ten or twenty points, and I always set stop-loss orders. Therefore, the loss caused by severe slippage isn't my fault. If I have to bear the loss, what's the point of setting stop-loss orders? The platform completely shirks responsibility, claiming it's due to market conditions. How can we, as clients, have our legitimate rights protected when trading on your platform?
  • Broker

    VALUTRADES

  • Exposure Type

    Severe Slippage

Hong Kong

05-10

Hong Kong

05-10

Severe slippage, customer service unresponsive, losses borne entirely by the investor.
Severe slippage, customer service unresponsive, losses borne entirely by the investor. Don't trade with this platform anymore, it's a total rip-off.
  • Broker

    AIPRIME

  • Exposure Type

    Severe Slippage

Hong Kong

04-29

Hong Kong

04-29

Manipulate prices and slippage
The platform Upway, on April 20, at 7.43 points, liquidated my long-short lock order at the non-existent market price. It had been open for more than an hour, and their spread was 20. Their customer service explained that the investigation was expanded to 354 points at this time. This was simply a serious manipulation of prices and spreads. Which platform has such a big spread, and it has been open for nearly two hours. On April 20, 07:43:17, 4 of my orders were liquidated, two long orders were liquidated at 4759.32, 4765.14, and short orders were liquidated at 4768.68, 4768.65. Moreover, the highest point of the K-line market at 7.43 at this time was only 4765.57, which was not at all the price of 4768.65. This is simply a scam. Very unfair. This resulted in me losing money, and this was one of them. I suffered unfair treatment many times, with a total loss of 4,300 US dollars. I need Upway to compensate me for my principal of 4,300 US dollars.
  • Broker

    Upway

  • Exposure Type

    Severe Slippage

Hong Kong

04-26

Hong Kong

04-26

Slippage was frequent. The most outrageous time was when I hedged and a $16 difference resulted in my account being wiped out. Another time, there was a 500-point difference in silver prices before the market closed.
Slippage was frequent. The most outrageous time was when I hedged and a $16 difference resulted in my account being wiped out. Another time, there was a 500-point difference in silver prices before the market closed.
  • Broker

    Upway

  • Exposure Type

    Severe Slippage

Hong Kong

04-12

Hong Kong

04-12

The Blueberry platform offered no warnings whatsoever, with one order slipping by 30 points a day, resulting in a series of losses for me.
The Blueberry platform offered no warnings whatsoever. One order had a slippage of $30, and another $10, resulting in significant losses for me. They refused to acknowledge their problems and I urge you to stay away from the fraudulent platform.
  • Broker

    Blueberry

  • Exposure Type

    Severe Slippage

Taiwan

04-11

Taiwan

04-11

My EBC account was banned after claiming for the slippage, and now I can't log in at all.
My EBC account was banned after claiming for the slippage, and now I can't log in at all.
  • Broker

    EBC

  • Exposure Type

    Severe Slippage

Hong Kong

03-24

Hong Kong

03-24

Severe Slippage
On March 18, 2026, at 18:35, I placed a stop sell order for 1.39 lots on gold at 4973.79. The order was filled at 4959.99—a price the candlestick never even reached. This resulted in a massive and unjustifiable slippage of 13.79 pips. While some slippage is understandable, 13 pips is outrageous and a blatant scheme to steal from clients. Within 2 seconds, the price returned to 4967, but my account was instantly liquidated. This platform is a scam—stay away!
  • Broker

    GRAND MARKETS

  • Exposure Type

    Severe Slippage

Hong Kong

03-20

Hong Kong

03-20

Danger! Complain, Get Banned. Data "Vanishes." Classic Scam Platform Play.
Exhibit A: Gold (XAUUSD) Order #268429​ had 250 pips of malicious slippage​ (screenshot proof), causing an extra $125 loss. I confronted the platform. Their reply? They "couldn't retrieve" the 2024 trade logs due to a "limited cycle," and then immediately disabled my login. A platform that can't even keep two-year-old transaction records—how can it possibly ensure fund security or legitimate regulation? The Verdict:​ The moment you dare to complain, they dare to ban you. If you want justice, file a formal complaint directly on the ASIC website.
  • Broker

    EBC FINANCIAL GROUP

  • Exposure Type

    Severe Slippage

Singapore

03-18

Singapore

03-18

Amari Capital experienced multiple slippage on January 26-27, 2026, which resulted in significant trading losses for me. The stop loss was triggered, but the same situation also occurred when the stop loss price did not reach the target price.
Amari Capital experienced multiple slippage on January 26-27, 2026, which resulted in significant trading losses for me. The stop loss was triggered, but the same situation also occurred when the stop loss price did not reach the target price.
  • Broker

    amari Capital

  • Exposure Type

    Severe Slippage

India

03-12

India

03-12

they closed positions
they closed my buy sell positions without me closing either one and caused my account to be margin called return my funds if there is good faith I will delete all negative comments on social media
  • Broker

    SaracenMarkets

  • Exposure Type

    Severe Slippage

Indonesia

02-22

Indonesia

02-22

Everyone must know about
Everyone must know about the 100% rate of the notorious Stop Loss Slip/gap from this broker, this broker is a naughty broker, and must be avoided... My SL is always 200$ for each transaction but it is always 100% certain SL Gap/slip up to 250$ -350$ fbs is a serious scam, stay away from this rubbish broker
  • Broker

    FBS

  • Exposure Type

    Severe Slippage

Indonesia

02-22

Indonesia

02-22

Malicious Slippage Exceeding 5,000 Pips and Unfair Trading Practices
Trading Instrument: London Silver Trade Size: 0.05 lots Open Price: 76.973 (Buy Order) Take Profit Price: 78.5 Stop Loss Price: 76.6 One minute after market open, the quoted price range was: High 78.485, Low 76.594. However, the platform's actual closing price for my position was 75.489. This price is far below both my preset stop-loss level and the market's quoted low, indicating serious misconduct by the Jinrong Zhongguo platform. The fact that the market's high and low were so close to my take-profit and stop-loss levels suggests potential manipulation of the quoted prices. Furthermore, the pricing at that time showed significant discrepancies compared to other platforms. I formally request your complaint platform to investigate this matter.
  • Broker

    Upway

  • Exposure Type

    Severe Slippage

Hong Kong

02-18

Hong Kong

02-18

This broker is an outright, textbook scam.
After depositing funds, I experienced severe slippage—both when opening and closing trades. After just a few transactions, it became clear that the trading environment was extremely poor. When I attempted to withdraw, I was informed that my trading volume must reach at least 0.4% of my deposit amount; otherwise, 2% of my deposit would be deducted from the withdrawal. In short, they force you to lose money on their platform. If your losses aren't "enough," they simply deduct it by force. Either way, you are not allowed to walk away with your full principal—let alone any profit.
  • Broker

    Amillex

  • Exposure Type

    Severe Slippage

Australia

02-13

Australia

02-13

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Share to Profile

How can it be solved as soon as possible?
  • The copy is concise and clear
  • Associate the correct broker to expedite your complaint resolution.

Amount Resolved (Past 30 Days)(USD)

$414,029

Resolved Cases

15550

Post a Review
Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com