IG

远

Unverified

Malaysia

I registered as an IG Group user on August 29, 2025, and attempted to deposit funds for trading a few days later. Although I incurred some initial losses, all trading and fund transfers proceeded smoothly. On October 28, 2025, I suddenly found myself unable to trade using any of my accounts or withdraw funds from any of them. At that time, my account balance stood at $108,208.70. When I raised concerns with IG Group's customer service department, they cited a compliance review and asked me to wait patiently. I did not believe my account had any issues, and I had not received any inquiries from IG regarding my account. Naturally, I was willing to cooperate with any requests. However, I was left waiting indefinitely. After one month of waiting, on December 3, 2025, I received the following email: The relevant department had deducted a substantial amount of $271,373.40 from my account balance (currently standing at -$163,164.70). According to IG's email, I had violated the Customer Agreement, and my orders were deemed trading errors. They deducted all trading profits and volume rebates accrued since October 21, 2025, on that same day. Request: Return all deducted funds and allow me to withdraw my funds.

FX9028246312

Unverified

Hong Kong

Scam platform, constantly delaying withdrawals, and now they're shutting down accounts without releasing funds. This must be exposed!

止损～保本～持赢

Verified

Hong Kong

Apart from Interactive Brokers, it's a platform where you don't need to worry about fund safety at all.

Positive

2025-08-01

awakemime

Authenticated

Unverified

Thailand

I really like this app. It helps me invest money, and I'm very satisfied with the feel and functionality.

Positive

2025-08-16

Whizzman3348

Unverified

Nigeria

IG is a top-tier, fully licensed broker with over 20 years of trusted experience and an outstanding trading environment.

Positive

2025-07-28

Nicolas Navarro

Authenticated

Unverified

Argentina

A broker that meets all the requirements to be one of the best

Positive

2025-06-07

FX2958852652

Unverified

Hong Kong

As a user of the IG Forex trading platform for ten years, my honest evaluation can be summarized as follows. The IG platform is regulated by strict authorities such as the UK FCA and the Australian ASIC. It has a well-established fund segregation system and high security. I have been using it for a long time without encountering any financial risks. The platform covers a wide range of products including Forex, stock indices, and commodities, meeting diverse investment needs. The trading system is stable, with better slippage control than most platforms. In particular, the professional tools and market analysis resources are significantly helpful for experienced traders. In the "Swiss Franc Black Swan" event in 2015, IG prioritized managing its own risks, resulting in significant losses due to delayed customer stop-loss orders. Although it was compliant, it exposed conflicts of interest and caused a trust crisis. IG is suitable for long-term investors who prioritize compliance and security, especially for users familiar with the international market. However, it may pose obstacles for high-frequency traders or retail traders who rely on MT4, due to technical issues and high costs. Over the past ten years, its core advantages have remained unchanged, but it is necessary to be cautious of risk management deficiencies in extreme market conditions and consider the cost of use for users.

Neutral

2025-04-08

FX3418453235

Unverified

Indonesia

I cannot withdraw funds. Rp 42,000,000 is forfeited. When I wanted to withdraw, there were many reasons given.

FX2861134112

Unverified

Taiwan

Just when my colleague saw that I was having a hard time, my mother had a major car accident on September 10th and has been in the hospital ever since. Then he started telling me about how he and his friends made a lot of money investing... At first, I just went along with it and invested 10,000 NTD. After I said I wanted to stop, they began harassing and threatening me in various ways. They even forced me to continue investing or else they would release my private photos and information and do something terrible. My colleague of over ten years even helped the scammers find me. Under duress, I deposited 100,000 NTD, but now I've lost a total of 1,099,900 NTD and still can't withdraw the money. The first time they said I needed to pay taxes: 9818 USDT. The second time they said the withdrawal amount was too large and needed to open a "green channel": 18888 USDT. The third time they claimed multiple IP deposits were suspected of money laundering and required a defrosting fee: 28888 USDT. It's an endless cycle. What’s ridiculous is that just a few days ago, right after I completed a transaction of 5014 USDT at 15:57, it was stolen by 16:03.

FX2015418810

Unverified

Turkey

I cannot withdraw my money and they are asking me to pay 375,000 TL again. I just want my money back. They are finding a lot of excuses. 🌲

Bobber

Unverified

Cambodia

IG has a relatively low minimum deposit requirement, making it accessible to a wide range of traders. Plus, they offer a huge selection of trading assets, including stocks, indices, commodities, and forex.

Positive

2024-07-17

Katooz

Unverified

Cyprus

Nice platform, but the customer service is genuinely shocking for such a large company. I've had multiple emails get ignored, and they refuse to make small changes to your account which I know they have the ability to make (from years working in the SB/CFD industry). They have outsourced customer service and the level of care is awful.

Neutral

2024-05-08

aa4988

Unverified

Taiwan

There is no name in the bank details. He said he couldn't confirm that the bank cardholder was me. So I can't withdraw the money I earned. My Taiwan bank details do not show my name, and the verification of my debit card never passes. So he said he couldn't verify that I was the bank account holder.

mehmet ugur

Unverified

Turkey

I requested a withdrawal from this company about a month ago. I had to pay 4000 dollars for the bill I used. I paid it. They told me that I had to fund the bond again with 4,000 USD because you paid 2 pieces. I jumped up again and requested a withdrawal. This time they want an exchange rate difference of 100,000 TL. Is this legal? If so, this license is legal. What is it for? Please help.

Huỳnh181

Unverified

Vietnam

I requested a withdrawal from the IG VIP platform and I still haven't received it even though I'm a vip. After the complaint they sent me an email explaining that they would handle the withdrawal and that they had an issue on their platform, they asked me to wait as they would send a notification to all customers cannot withdraw their money. I'm just waiting for your IG VIP help so I can withdraw my money, please.

Ngocha

Unverified

Vietnam

I have used the IG VIP app to invest since December 28, 2023. After withdrawing money 2 times, the app asked me to upgrade to VIP before I could withdraw again. I deposited money to upgrade VIP but still can't withdraw money. They deducted my points and forced me to deposit more to increase my withdrawal points. Currently it is January 29, 2024

HOÀNG THỊ THƯƠNG

Unverified

Vietnam

I participated in trading on the IG platform from December 27, 2023 with account number 55565721 with a total deposit of about 12,000usd. Currently my account balance is 35k. I tried withdrawing a small amount of money on the IG 2 platform for the first time and it worked. When I made a profit, the third time I withdrew, the platform forced me to deposit money to upgrade to VIP before allowing me to withdraw. I found this extremely unreasonable. Why was my withdrawal limited by such unreasonable regulations? Now I don't have any money to deposit Vip because the deposit amount is too high, higher than the capital I deposited, so I can't deposit money to withdraw money, which means I will lose my entire account. Please assist me in withdrawing money. If I don't get it out I will die.

HOÀNG THỊ THƯƠNG

Unverified

Vietnam

I participated in trading on the IG platform from December 27, 2023, account number 55565721 with a total deposit of about 12,000 USD. I tried withdrawing a small amount of money on the IG 2 platform for the first time and it worked. When I made a profit, I withdrew the third time and the platform forced me to deposit VIP money before allowing me to withdraw. I found this extremely unreasonable and cruel. Now I don't have any money to deposit VIP because the deposit amount is too high, higher than the capital I deposited, so I can't deposit money to withdraw money, which means I will lose my entire account. Please assist me in withdrawing money. I must get it out.

HOÀNG THỊ THƯƠNG

Unverified

Vietnam

The first time I withdrew money from the IG platform, it was normal. The third time I withdrew, the platform forced me to deposit VIP money to withdraw. I found this extremely unreasonable. I don't have VIP deposit money, so I can't withdraw money, which means I will lose my account. Please assist me in withdrawing money.

no6925

Unverified

United States

Turbine trade LTD EVERYONE HAS TO WATCH OUT FROM OUT OF BLUE ONE PERSON CONTACT U AND LEAD U THIS PLATFORM THEN ASKING U TO TOP UP TO BECOME MEMBERSHIP AND THAT PERSON WILL TOP UP MONEY WITH U THIS IS HUGE SCAM THEY WILL OPERATE THE GET PROFIT BUT THIS IS ALL THE VIDEO GAME NUMBER ONLY LIKE THE NUMBER TO FOOL U ONLY NO TRADING INVOLVED THE PURPOSE THEY WANT YOU TO RECHARGE MORE MONEY AND STEAL IT AWAY AND U NEVER NEVER CAN WITHDRAW OUT SO EVERYONE SHOULD REPORT THIS PLATFORM TO FRAUD DEPARTMENT AND CAPTURE THEM WHOLE SCAM PLATFORM PEOPLE SHOULD STAY AWAY FROM THIS BEFORE LOOSING MONEY

Neutral

2023-12-30

12519

Unverified

Hong Kong

After waiting for more than a month and no money being withdrawn, the website even threatened to sue me.