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اردو
Resolved
The platform withheld clients’ profits!
Mediating Parties 
AUS Global
Issue
Others
Requirement
other
Settlement Amount
$27,193(USD)
Time
54 day 4 hour
Mediation Status
Hong Kong2020-06-17
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2020-05-18
Reply AUS Global
We are sorry to inform you that the platform time (GMT + 0) April 20, 2020 18:08-18:30. One of our liquidity quotations XTIUSD quotes are abnormal. Orders and some closed orders are not executed at real market prices. Our company will make corresponding adjustments to XTIUSD delivery orders and closed orders at the market's best price during the period. To adjust, deduct the abnormal profit amount of the account caused by the abnormal quote of the quoter, please log in to the trading platform to view.
Reply
Hong Kong2020-05-16
Appendix 
FX5819847025
FX5819847025Privately deduct customer account profits
Appendix
Australia2020-04-28
Reply AUS Global
We are sorry to inform you that the platform time (GMT + 0) April 20, 2020 18:08-18:30. One of our liquidity quotations XTIUSD quotation is abnormal and there is a false price on the K line, resulting in delivery Orders and some closed orders are not executed at real market prices. Our company will make corresponding adjustments to XTIUSD delivery orders and closed orders at the market's best price of 0.078 during the period. Now our company has made your trading account 6708570 To adjust, deduct the abnormal profit amount of the account caused by the abnormal quote of the quoter, please log in to the trading platform to view.
Reply
Hong Kong2020-04-24
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-04-24
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-04-24
Start Mediation FX5819847025
FX5819847025As long as clients made profits, the platform would withhold your fund with the excuse of wrong quotation. It is simply a phony.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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