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اردو
Resolved
The platform operated illegally.
Mediating Parties
AUS Global
Issue
Others
Requirement
other
Settlement Amount
$10,000(USD)
Time
38 day 6 Minutes

Mediation Status
Hong Kong2020-07-12
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2020-06-12
Reply
AUS Global
若您还有疑问,可直接通过邮件或者官方客服与我们联系
Reply
Hong Kong2020-06-05
Appendix
AQ ZHONGGAODUANQUANWUDINGZHIM
If you let us know, you don't need to agree! Is this a reason?
Appendix
Australia2020-06-05
Reply
AUS Global
Our company has sent you an email to inform you
Reply
Hong Kong2020-06-05
Appendix
AQ ZHONGGAODUANQUANWUDINGZHIM
Did you agree with me?
Appendix
Australia2020-06-04
Reply
AUS Global
Because the position is too heavy, in order to ensure the smooth sale of orders, our company has adjusted the account leverage, but before adjusting the account leverage, our company has sent you an email to notify you.
Reply
Hong Kong2020-06-04
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2020-06-04
Verified
WikiFX Mediation Center
Verified
Hong Kong2020-06-04
Start Mediation
AQ ZHONGGAODUANQUANWUDINGZHIM


Without my permission, the platform manipulated on my leverage, causing my failing to deal order.



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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
