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اردو
Resolved
AUSFOREX withheld clients’ profits.
Mediating Parties 
AUS Global
Issue
Scam
Requirement
other
Settlement Amount
$2,700(USD)
Time
38 day 20 hour
Mediation Status
Hong Kong2020-05-30
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2020-04-30
Reply AUS Global
If you are dissatisfied, you can directly contact the official customer service of our platform
Reply
Hong Kong2020-04-30
Appendix 
HENGYAO
HENGYAOJust send back 300 people? Why did you make the mistake of your own platform trader to pay you the profit of my closed position?
Appendix
Australia2020-04-28
Reply AUS Global
We are sorry to inform you that the platform time (GMT + 0) April 20, 2020 18:08-18:30. One of our liquidity quotations XTIUSD quotation is abnormal and there is a false price on the K line, resulting in delivery Orders and some closed orders are not executed at real market prices. Our company will make corresponding adjustments to the XTIUSD delivery orders and closed orders of the trading product at the market's best price of 0.078 during the period. Now our company has made your trading account 6721055 To adjust, deduct the abnormal profit amount of the account caused by the abnormal quote of the quoter, please log in to the trading platform to view.
Reply
Hong Kong2020-04-21
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-04-21
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-04-21
Start Mediation HENGYAO
HENGYAOI have closed the position, while AUSFOREX withheld my profit the next day. It is a simply scam platform.
Start Mediation
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The platform closed my position compulsorily, making all profits lost.
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