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Resolved
The broker used private account as receipt.
Mediating Parties
AUS Global AUS Global
Issue

Others

Requirement

other

Settlement Amount

$1,300(USD)

Time

36 day 8 hour

Mediation Status
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Reply
AUS Global
Then if you have any questions, please contact our staff directly

Reply

Appendix
FX1993629645
How can P2P deposits provide security for our investors? Who can prove that this individual transfer can guarantee a certain transfer to the market? And as far as I know, all formal investment platforms will not receive payments with personal accounts, and must be exchanged by a third-party custodian bank. From this, it can be seen that your platform is a virtual disk that is manipulated manually, and the money flows into your pocket.

Appendix

Reply
AUS Global
Now the platform's deposit method is usually P2P, so it is the personal account collection, usually within 1 day of arrival

Reply

Appendix
FX1993629645
Why is there such an error on your platform that makes me bear it? My delayed arrival caused me to fill up the position before I ended up, I believe that you are a regular platform, but your behavior makes me unable to believe your platform

Appendix

Appendix
FX1993629645
But your salesman said that the entry and exit are all in seconds, and my first deposit is also in seconds

Appendix

Reply
AUS Global
Now the platform's deposit method is usually P2P, so it is the personal account collection, usually within 1 day of arrival

Reply

Reply
AUS Global
Now the platform's deposit method is usually P2P, so it is the personal account collection, usually within 1 day of arrival

Reply

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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FX1993629645
On April 17th, I was induced to deposit $500. On the morning of April 20th, on the edge of forced liquidation, I added $800, but my account was liquidated within 1 hour. The customer service blamed it on my wrong bank information, but how you transferred the money in this situation? The system should remit the fund. I have kept the screenshot.

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