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اردو
Resolved
The broker used private account as receipt.
Mediating Parties
AUS Global
Issue
Others
Requirement
other
Settlement Amount
$1,300(USD)
Time
36 day 8 hour

Mediation Status
Hong Kong2020-05-28
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2020-04-28
Reply
AUS Global
Then if you have any questions, please contact our staff directly
Reply
Hong Kong2020-04-24
Appendix
FX1993629645
How can P2P deposits provide security for our investors? Who can prove that this individual transfer can guarantee a certain transfer to the market? And as far as I know, all formal investment platforms will not receive payments with personal accounts, and must be exchanged by a third-party custodian bank. From this, it can be seen that your platform is a virtual disk that is manipulated manually, and the money flows into your pocket.
Appendix
Australia2020-04-24
Reply
AUS Global
Now the platform's deposit method is usually P2P, so it is the personal account collection, usually within 1 day of arrival
Reply
Hong Kong2020-04-23
Appendix
FX1993629645
Why is there such an error on your platform that makes me bear it? My delayed arrival caused me to fill up the position before I ended up, I believe that you are a regular platform, but your behavior makes me unable to believe your platform
Appendix
Hong Kong2020-04-23
Appendix
FX1993629645
But your salesman said that the entry and exit are all in seconds, and my first deposit is also in seconds
Appendix
Australia2020-04-22
Reply
AUS Global
Now the platform's deposit method is usually P2P, so it is the personal account collection, usually within 1 day of arrival
Reply
Australia2020-04-22
Reply
AUS Global
Now the platform's deposit method is usually P2P, so it is the personal account collection, usually within 1 day of arrival
Reply
Hong Kong2020-04-22
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2020-04-22
Verified
WikiFX Mediation Center
Verified
Hong Kong2020-04-22
Start Mediation
FX1993629645


On April 17th, I was induced to deposit $500. On the morning of April 20th, on the edge of forced liquidation, I added $800, but my account was liquidated within 1 hour. The customer service blamed it on my wrong bank information, but how you transferred the money in this situation? The system should remit the fund. I have kept the screenshot.



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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
