Global Broker Regulation Inquiry App
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Amount Resolved (Past 30 Days)(USD)

$414,029

Resolved Cases

15550

This platform is unable to process withdrawals
Unable to withdraw
  • Broker

    Test Flight

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-09

Hong Kong

04-09

Unable to withdraw
I opened a trading account on the MASTER MIND CAPITALS platform. My MT5 account number is 52****. The server is MasterMindCapitals-Server. My initial deposit was approximately $7,000. My requested withdrawal amount is $13,700. I successfully withdrew $1,500 on my first attempt. When I requested a withdrawal of $3,400 on my second attempt, the platform refused, citing "abnormal bank card information." I subsequently requested another withdrawal of $13,700, but the platform again delayed, citing "holidays" and "abnormal bank card information," and has not processed it to this day. The customer service has repeatedly given me the runaround, and my withdrawal request remains unresolved.
  • Broker

    MASTER MIND CAPITALS

  • Exposure Type

    Unable to Withdraw

United States

04-09

United States

04-09

I'm unable to withdraw my profit in the account, and my account was banned.
I deposited 30,000 USDT into the NCE platform and made a profit of 12,000 USDT. They then banned my account, claiming it was due to illegal trading, but they couldn't provide any evidence and just kept repeating the same thing: I violated the rules.
  • Broker

    NCE

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-09

Hong Kong

04-09

Unable to withdraw from trading
I am unable to withdraw my principal and profits even though I trade normally. Emails and attempts to contact my account manager have been unsuccessful.
  • Broker

    D prime

  • Exposure Type

    Unable to Withdraw

Germany

04-09

Germany

04-09

Phase Forex loss-making transactions
A Phase Forex employee manipulated me with promises of high returns, constantly asking me to deposit money. My account balance was depleted by the 30 USD (approximately 100 USD) they gave me. I can provide all transaction receipts and correspondence if requested.
  • Broker

    Phase Forex

  • Exposure Type

    Scam

Turkey

04-08

Turkey

04-08

Scam
Extremely Unprofessional – Avoid Atmos Funded! ​I managed to generate a legitimate payout of $4,175 through my hard work, but when it came time to pay, Atmos Funded showed their true colors. Instead of honoring the agreement, they resorted to blatant blackmailing. ​They offered to pay me only 30% of my earned profit, but with a disgusting condition: I had to sign a waiver promising never to post anything against them on any social media platform. This is a clear attempt to buy silence and hide their shady operations. ​If a prop firm is legitimate, why would they need to force traders into signing "silence agreements" just to receive a fraction of their own money? This is a massive red flag. They are essentially hijacking traders' profits to protect their failing reputation. ​Stay away from Atmos Funded. They do not respect the effort of traders and will use every "clever" tactic in the book to avoid paying what is rightfully yours. They are not a professional firm; they are a trap for
  • Broker

    atmosfunded

  • Exposure Type

    Others

Pakistan

04-08

Pakistan

04-08

Title: JustMarkets Market
Title: JustMarkets Market Manipulation - $80.625 Fake Spike & $10,000 Withdrawal Blocked Content: I am reporting JustMarkets for a severe violation of trading ethics and market manipulation. On my account, a fraudulent price spike was printed on XAGUSD at $80.625, while the actual market price was around $73. This was a deliberate move to liquidate my account and create an artificial debt of $90,000. Furthermore, they have cancelled my legitimate withdrawal of $10,000 and are refusing to process my funds. I have provided video evidence of the fake candle to CySEC and the Financial Ombudsman. I am warned all traders to stay away from this broker as they manipulate charts to steal client equity.
  • Broker

    JustMarkets

  • Exposure Type

    Unable to Withdraw

Iraq

04-08

Iraq

04-08

They won't let me withdraw my earnings.
They won't let me withdraw my earnings; they're always asking me to deposit more money. They haven't authorized any withdrawals. They said they authorized $4,200, and five days later I received a rejection email. Now I've placed an order for $8,000, and nobody will authorize it unless I deposit more money.
  • Broker

    Warren Bowie & Smith

  • Exposure Type

    Unable to Withdraw

Argentina

04-07

Argentina

04-07

I'm unable to withdraw from the platform.
Unable to withdraw
  • Broker

    EASY TRADING ONLINE

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-07

Hong Kong

04-07

Unable to withdraw
I'm unable to withdraw. They use various excuses to back out. They claim my account violated trading rules and refused to release funds despite my account not showing any profit. They're using all sorts of excuses and finding fault. Initially, I paid a registration fee for the exam, which was refunded after passing, and then I was given a live trading account. They even released funds initially, but later they became unreliable and started making excuses. I hope other netizens won't fall for this scam and pay for the exam to get a live trading account. Now my account has been revoked even though there were no violations, and I can't trade. They've switched me to two new, unregulated platforms to continue deceiving me. I will continue to complain to various online platforms until this is resolved.
  • Broker

    D prime

  • Exposure Type

    Unable to Withdraw

Afghanistan

04-07

Afghanistan

04-07

Unable to withdraw
I've never even seen this platform before. I deposited 500 and made a profit of 400. When I tried to withdraw, they kept saying the review process would take a month, and they were still talking about the review. I don't understand what they're reviewing.
  • Broker

    MAKE CAPITAL

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-07

Hong Kong

04-07

This trading service provider restricted withdrawals and limited my trading without any explanation, which is completely a robbery behavior. I suggest everyone change to other reliable platforms.
This trading platform is a scam. You will never make a profit and successfully withdraw here, including the so-called customer service manager, who is completely useless. A previous trading account lost money every day without any issue, but a new trading account that only made a profit of 2000 had its withdrawals restricted.
  • Broker

    PGMarkets

  • Exposure Type

    Unable to Withdraw

Australia

04-07

Australia

04-07

Unable to log in via either the app or MT4
Unable to log in via either the app or MT4. I don't know why I haven't been able to log in since noon today. The one-on-one customer service has also disappeared, and the app isn't showing my account funds.
  • Broker

    D prime

  • Exposure Type

    Others

Australia

04-06

Australia

04-06

Initially, operations were carried out with
Initially, the investments were processed normally, but then they asked me for more and more money. When I reached $240,000 USD and wanted to withdraw my capital, they told me I had to contribute $20,000 USD, which I no longer had because I had gone into debt and had no way to cover it. I filed a complaint with the FSA and haven't received a response.
  • Broker

    intermagnum

  • Exposure Type

    Unable to Withdraw

Mexico

04-05

Mexico

04-05

withdraw
My withdrawal request has not been approved for a week now. Every time I contact support, they just say it will take 24 hours and brush me off. If you don't expedite this process, I will file a lawsuit.
  • Broker

    FXTM

  • Exposure Type

    Unable to Withdraw

Turkey

04-05

Turkey

04-05

I negotiated several orders at Trading IM, but ultimately I was scammed and couldn't withdraw cash.
I negotiated several orders with Trading IM, but I was ultimately scammed out of a lot of them and couldn't withdraw any cash, as shown in the image below. It's been a year and I still can't withdraw any money. I haven't violated any regulations either. I don't know why I can't withdraw any cash. I'm now penniless. This is causing problems for my wife and me. I request that my problem be resolved as soon as possible.
  • Broker

    Trading IM

  • Exposure Type

    Unable to Withdraw

Peru

04-04

Peru

04-04

The platform's account manager induced and defrauded customers into taking out loans. During communication with the platform, they were told that there would be no problems after repaying the loan funds and that withdrawals would be possible. After all funds were repaid on March 31st and deposited into the platform's designated loan account, the platform refused to allow withdrawals using various excuses and has not responded since. Despite claiming top-tier licenses and certifications, the platform has absolutely no credibility!
The platform's account manager induced and defrauded customers into taking out loans. During communication with the platform, they were told that there would be no problems after repaying the loan funds and that withdrawals would be possible. After all funds were repaid on March 31st and deposited into the platform's designated loan account, the platform refused to allow withdrawals using various excuses and has not responded since. Despite claiming top-tier licenses and certifications, the platform has absolutely no credibility!
  • Broker

    capital.com

  • Exposure Type

    Scam

Australia

04-04

Australia

04-04

Unable to withdraw
For example, if you have a $3,000 investment that has yielded a profit of over $20,000 in a year, and you made several withdrawals of $1,350 each, but your last withdrawal of $2,000 was rejected, and you then contacted the platform's customer service to request a refund of your principal and forgo the profits, your application for $1,650 was immediately approved and the funds arrived within minutes.
  • Broker

    squaredfinancial

  • Exposure Type

    Unable to Withdraw

Malaysia

04-04

Malaysia

04-04

1 STAR – My Real Experience (Sharing Honestly)
My name is MUHAMMED ALI, and this review is based entirely on my personal experience over the past 6 months. I opened an account and deposited approximately $45,000 over multiple transactions. During this time, I was in regular contact with the company’s team. From my experience: - I received frequent calls encouraging me to take positions and hold trades - I was advised that my equity could improve and that I could recover losses - Based on these discussions, I made additional deposits At certain stages, I felt strong pressure to add more funds, with the understanding that otherwise my positions could be at risk. This influenced my financial decisions. Regarding trading and account handling: - My account was not completely stopped out at one stage, and I was actively managing trades - I believed I could recover my capital using my own strategy - However, due to bonus-related conditions and account restrictions, I was not able to freely trade or recover my deposited fund
  • Broker

    24 markets.com

  • Exposure Type

    Scam

United Arab Emirates

04-04

United Arab Emirates

04-04

am filing a formal exposure
am filing a formal exposure against PrimeXBT (Account #226****) for a serious technical failure that resulted in a direct financial loss of $506.70.On my MT5 account, I opened a SELL 0.09 XAU/USD position (Ticket #31332822). While the trade was moving perfectly in my favor (Profit of +$12.96), the platform closed it automatically after only 42 seconds.The Company's Excuse: They claimed it was a 'Margin Liquidation' because my margin fell to 13.78%.The Reality: This is a technical lie. My trade was WINNING and the price was dropping in my direction. In any stable platform, a winning trade INCREASES the free margin; it does not cause liquidation.My professional analysis was 100% correct, and the market hit my target perfectly, which would have yielded $506.70. PrimeXBT’s glitchy system prevented me from this profit. I have been stalling with their support for 4 weeks with no resolution.I warn all traders: PrimeXBT may close your winning trades without authorization due to their system's
  • Broker

    PRIMEXBT

  • Exposure Type

    Others

Libya

04-03

Libya

04-03

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(USD)

$414,029

Resolved Cases

15550

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United States
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