Since April 2026, the D prime platform has been refusing my withdrawals, preventing me from withdrawing any funds. I contacted my agent, who said he was also being refused withdrawals. He has contacted official customer service and his account manager multiple times via email and phone, but has received no response to date. I have not engaged in any illegal trading; the same EA allows me to withdraw funds normally on other platforms. Currently, I am unable to withdraw $1191.25.

Since April 2026, the D prime platform has frozen my account without notifying me. I have contacted their official customer service multiple times via email and phone, only to be told that a customer service manager will contact me, but I have not received any calls from them to date. I have not engaged in any illegal transactions, which is why I cannot withdraw my $1172.54.

The account '拍拍乐' is prone to lagging and occasional disconnection, but otherwise it's okay.

D prime has been used for 3 days and is currently good. I will communicate again if there are any issues later. It is a good platform, everything is going smoothly.

Once, I discovered my account was disabled and I couldn't withdraw funds. I contacted customer service, but received no response for two weeks. There was no explanation, no one contacted me, and it was utterly disgusting.

Severe slippage, even a few minutes of slippage can cause significant losses. I urge everyone to avoid using the platform D prime – they never offer any support. Specifically: Even slight fluctuations daily result in slippage and losses. The images below show daily losses caused by slippage. Furthermore, the platform's homepage lacks any customer service contact information, leaving investors helpless and at their mercy.

The events unfolded as follows: 1. On March 10, 2026, an ECN account was registered, and $1005.12 was deposited in two installments ($500 and $505.12 each). The account was set to automatically follow other people's trades, using breakout orders. From March 10th to April 30th, the account was frozen, resulting in a total loss of $845.23, leaving only $159.89. 2. Another STP account had $400.01 deposited on April 2nd. This was manually traded for fun. By April 30th, the account was frozen, resulting in a profit of $374.23, leaving a balance of $774.24. Total funds: Total deposits $1405.13, balance upon freezing $934.13, resulting in a loss of $471. The account freeze process: I could trade normally on the morning of April 30th, but inexplicably couldn't log in to MT4 that afternoon. That afternoon, I contacted customer service online to inquire about the reason. Customer service said I didn't have permission and asked me to leave my contact information so an account manager could contact me. As of today, May 25th, no one has contacted me to resolve the issue. In the first few days, I contacted customer service online several more times, receiving the same response: wait for an account manager to contact me. During this time, I tried opening a new account, transferring funds, and withdrawing money, but all attempts were rejected. That's when I realized my account was frozen. Initially, I thought I just couldn't log in. My request: I don't want to use this platform anymore and I just want my principal back.

They'll let you withdraw your losses, but once you make a significant profit, they won't let you withdraw unless your funds are frozen. Customer service will pass you to an account manager, but you don't know who the account manager is or how to contact them. It's a garbage, fraudulent platform.

It feels great, the order execution is very fast.

After making a profit, I applied for a withdrawal but was unable to do so. They directly stated that risk control had determined it was a violation, without giving me a reason. They blocked my account with 2000 USDT and wouldn't let me get it back. An email said the review was approved, but I still couldn't withdraw. Later, they told me it was a violation and my entire account was frozen, refusing to let me withdraw anything, and simply asked me to write an account abandonment form.

I am unable to withdraw my principal and profits even though I trade normally. Emails and attempts to contact my account manager have been unsuccessful.

I'm unable to withdraw. They use various excuses to back out. They claim my account violated trading rules and refused to release funds despite my account not showing any profit. They're using all sorts of excuses and finding fault. Initially, I paid a registration fee for the exam, which was refunded after passing, and then I was given a live trading account. They even released funds initially, but later they became unreliable and started making excuses. I hope other netizens won't fall for this scam and pay for the exam to get a live trading account. Now my account has been revoked even though there were no violations, and I can't trade. They've switched me to two new, unregulated platforms to continue deceiving me. I will continue to complain to various online platforms until this is resolved.