The events unfolded as follows: 1. On March 10, 2026, an ECN account was registered, and $1005.12 was deposited in two installments ($500 and $505.12 each). The account was set to automatically follow other people's trades, using breakout orders. From March 10th to April 30th, the account was frozen, resulting in a total loss of $845.23, leaving only $159.89. 2. Another STP account had $400.01 deposited on April 2nd. This was manually traded for fun. By April 30th, the account was frozen, resulting in a profit of $374.23, leaving a balance of $774.24. Total funds: Total deposits $1405.13, balance upon freezing $934.13, resulting in a loss of $471. The account freeze process: I could trade normally on the morning of April 30th, but inexplicably couldn't log in to MT4 that afternoon. That afternoon, I contacted customer service online to inquire about the reason. Customer service said I didn't have permission and asked me to leave my contact information so an account manager could contact me. As of today, May 25th, no one has contacted me to resolve the issue. In the first few days, I contacted customer service online several more times, receiving the same response: wait for an account manager to contact me. During this time, I tried opening a new account, transferring funds, and withdrawing money, but all attempts were rejected. That's when I realized my account was frozen. Initially, I thought I just couldn't log in. My request: I don't want to use this platform anymore and I just want my principal back.