English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Exness platform arbitrarily placed additional sell orders causing the account to be blown
Mediating Parties
Exness
Issue
Scam
Requirement
compensation
Settlement Amount
$40,000,000(USD)
Time
31day18hour

Mediation Status
Ireland2024-12-12
Resolved
FX4157894446
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2024-11-11
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-11-11
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Ireland2024-11-10
Start Mediation
FX4157894446
I only placed 1 Sell order of 1 lot overnight but there was a series of suspicious continuous automated Sell orders, because my sell order of 1 lot turned into 4 sell orders of 1 lot causing my account to blow up. I request Exness to explain and compensate my account with 40 million VND as the initial amount.
The order history that I did not execute as in the attached image has the following order IDs: 313714180; 313714266; 313714264; 313714273; 313714271; 313714252; 313706248

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
