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اردو
Resolved
On the day of the big nonfarm, slippage is severe.
Mediating Parties
Exness
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$32(USD)
Time
32 day 20 hour

Mediation Status
Hong Kong2024-12-07
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2024-11-05
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WikiFX Overseas Customer Service
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Hong Kong2024-11-05
Verified
WikiFX Mediation Center
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Hong Kong2024-11-04
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MO141
On the big non-farm payroll day, I set a break-even stop loss at 53, but the platform executed the stop loss at 56, causing me to lose $32.

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
