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اردو
Resolved
Can't log in or withdraw funds in recent two months
Mediating Parties
CXM
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$200(USD)
Time
30 day 12 hour

Mediation Status
Hong Kong2021-02-19
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2021-01-20
Reply
CXM
The agent did not timely inform the new customer the login method, but it is already under processing.
Reply
Hong Kong2021-01-20
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2021-01-20
Verified
WikiFX Mediation Center
Verified
Hong Kong2021-01-19
Start Mediation
FX4224778435
In late October 2020, due to the FOLLOW ME competition, I opened an account in CXM Trading. I did not expect to be unable to log in after a period of inactivity. It has been three months now, but there is no customer service. Please be careful. There is a serious problem. Don't deposit and trade. You can't withdraw money. You may use the multi-faceted network technology to continuously divert retail investors' money. You can't do your own funds on this platform, so be careful to lose money.
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
