Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Severe Slippage
Mediating Parties 
CXM
Issue
Severe Slippage
Requirement
other
Settlement Amount
$800(USD)
Time
32 day 55 Minutes
Mediation Status
Hong Kong2021-02-17
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2021-01-18
Reply CXM
The customer representative fed back that our the stop-loss mechanism has been explained on phone, but the customer did not accept.
Reply
Hong Kong2021-01-18
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-01-18
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-01-16
Start Mediation 
FX1788401545
FX1788401545Setting a stop loss of five dollars, making me lose more than ten dollars, but I stopped the loss at the lowest position, which caused me heavy losses. I found the platform to negotiate without any explanation.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Collude with the agent
China
Next
Can't log in or withdraw funds in recent two months
China
To view more
Download the WikiFX App
