Retiree loses over RM337,000 in Facebook investment scam
Authorities warn public to verify financial transactions as pensioner duped by fake online investment
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Abstract:Reference to WikiFX records shows that **ExpertOption is a high-risk broker.** While the company has been operating since 2017 and has a popular trading app, the safety foundations are weak.

Broker Name: ExpertOption
WikiFX Score: 1.69 / 10 (High Risk)
Region: St. Vincent and the Grenadines
Regulation Status:Unregulated / Official Warning Issued
Reference to WikiFX records shows that ExpertOption is a high-risk broker. While the company has been operating since 2017 and has a popular trading app, the safety foundations are weak.
The WikiFX system gives ExpertOption a low score of 1.69 out of 10. This score indicates that the broker does not have valid protection for your money. Furthermore, financial regulators in Malaysia have issued a specific warning against this company.
The most important step in choosing a broker is checking their license. A license means a government watches the broker to ensure they do not steal your money.
According to WikiFX database records, ExpertOption fails this test.
| Regulatory Authority | Country | License Type | Status |
|---|---|---|---|
| No Regulator | St. Vincent & the Grenadines | N/A | No License |
| Securities Commission Malaysia (SCM) | Malaysia | Investor Alert | Unauthorized / Warning |
ExpertOption is registered in St. Vincent and the Grenadines. This is an offshore location that does not strictly regulate Forex or Option trading brokers. If the broker closes down or refuses to pay you, St. Vincent authorities cannot help you get your money back.
Additionally, the Malaysian Securities Commission (SCM) placed ExpertOption on its “Investor Alert List” in 2023. They stated the company is carrying out capital market activities without a license. This is a major red flag for investors globally, not just in Malaysia.
Most professional brokers use standard software like MetaTrader 4 (MT4) or MetaTrader 5 (MT5). These are trusted global systems.
ExpertOption uses “Self-Developed” (Proprietary) Software.
WikiFX has collected recent user reviews from 2024. While there are some positive comments about the app being “friendly,” there is a worrying pattern of serious financial complaints.
The biggest risk reported by traders is the inability to get money out of the platform. When users try to withdraw profits or their own capital, the process often stops.
Case Evidence: A user from Kazakhstan reported waiting three months for a payout. Wait times this long are highly unusual for a legitimate broker.
(User complaint: “I've been waiting for my money... for three months now... messages consistently ignored.”)
Other users report technical issues where they cannot even log in after registering. When they contact support for help, they receive no reply.
Case Evidence: Another trader recently reported being unable to receive login credentials after registration, with no help from the support team.
(User complaint: “Registration Puzzle... Silence from Support.”)
It is fair to note that some users (specifically from Brazil and Malaysia) posted positive reviews in early 2024, praising the “easy interface.” However, investors should be careful. Scammers often pay for good experience in the beginning (small deposits) to encourage larger deposits later. A good app design does not excuse the failure to pay withdrawals.
Based on the evidence from the WikiFX database and recent user complaints, our analysis is clear.
Is ExpertOption Safe?NO.
The score of 1.69 suggests that your capital is at extreme risk. WikiFX advises investors to avoid ExpertOption and choose a broker with a score above 7.0 and a valid regulatory license.
WikiFX Risk Warning: Online trading involves significant risk and you may lose all of your invested capital. Please ensure that you understand the risks involved and take into account your level of experience and investment objectives.
Identities in complaints have been hidden for privacy.
Disclaimer:
The views in this article only represent the author's personal views, and do not constitute investment advice on this platform. This platform does not guarantee the accuracy, completeness and timeliness of the information in the article, and will not be liable for any loss caused by the use of or reliance on the information in the article.

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