Exposed: Emirates NBD Faces Massive Scam Allegation Charges from Customers

Emirates NBD has been a problem of plenty for its customers of late. They are accusing the company of foul play in every aspect of the transaction involving credit card scams, pathetic customer service over unresolved queries, and several other issues. Seemingly frustrated over these incidents, many of its customers have called out the United Arab Emirates-based financial services provider a ‘Scammer’ while sharing their reviews online. In this article, we have shared their comments for you to look at.

Top Customer Complaints Against Emirates NBD

Massive Reporting of Credit Card Fraud Allegations

Emirates NBD has been in the firing line of customers as they accuse the bank of scamming them on credit card transactions. Instead of informing the customers of sharing the details asked by them, bank officials have been found to be playing the blame game. In view of the poor response, many customers have given negative reviews of Emirates NBD. Sharing some of their complaint screenshots below.

Unfair Card Replacement Replacement Fee Charge

Recently, an Emirates NBD customer was offered a credit card with a misspelled name. The customer gave the credit card request, to which the company officials agreed and further said that it will be reissued without any replacement charge. However, to the customers utter surprise and disappointment, the bank debited AED 20 as the replacement charge for the service. Despite reaching out to the officials with this complaint, the customer could not get a refund. Concerned by these events, the customer shared this long review of Emirates NBD.

No Update from Emirates NBD on the Credit Card Application Process

Among the many negative reviews, a customer stated that the bank is yet to update the credit card application process made quite a few days ago. The no-communication stance adopted by Emirates NBD did not go down well with the customer who shared this review.

Usual Poor Customer Service Frustrates Customers Further

The less customer service is talked about, the better. Customers constantly have to reach out to the customer support officials for the numerous queries they have. While officials entertain their queries, they do not resolve them. It then turns out to be a vicious cycle of complaints, follow-ups and no resolution. An absolute for customers who are also busy in their respective lives. Here is one complaint snapshot. Take a look!

The Fundamental Reason Behind Emirates NBDs Fallout with Customers

Emirates NBD is not licensed for financial services, including forex brokerage, despite its operations spanning more than five years. With no licensing status, the company is free from being compliant with customer-friendly regulations as imposed by financial regulators worldwide. In view of massive customer complaints and the lack of regulatory supervision, the WikiFX team gives Emirates NBD a score of just 1.52 out of 10.

Want to stay updated about scam news and other financial events? WikiFX Masterminds is where you should come to.

Join this community with easy-to-follow steps -

1. Scan the QR code placed right at the bottom.

2. Download the WikiFX Pro app.

3. Afterward, tap the ‘Scan’ icon placed at the top right corner

4. Scan the code again.

5. Congratulations on joining the community.