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Resolved
withdrawal rejected
Mediating Parties
VT Markets VT Markets
Issue

Unable to Withdraw

Requirement

explain

Settlement Amount

$1,843(USD)

Time

38 day 8 hour

Mediation Status
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Reply
VT Markets
This client account: 29955477 (UID 203055 deduction) has been determined as a GAPTrader client. There are abnormal profits in the account to be deducted. The sales team has been contacted to follow up on this case.

Reply

Appendix
Hj Atun
tolong segera kembalikan dana saya

Appendix

Appendix
Hj Atun
penarikan d tolak lalu d blokir

Appendix

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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Hj Atun
VT Markets has cancelled the withdrawal, removed the profits, and suspended the account. VT Markets is the worst Broker I have ever experienced. I requested a withdrawal of USD 1000, but I did not even receive $1. My withdrawal was cancelled, my account was suspended, and my profits were removed without clear and satisfactory explanation. I contacted customer service many times via email, but they did not reply or failed to provide a meaningful solution. The support team is very unprofessional and unhelpful. I also frequently experience technical issues with the VT Markets website, which is often slow or difficult to access. As a client, I expect transparency, fair treatment, and timely withdrawals, but my experience has been the opposite. This situation has caused financial loss, stress, and frustration for me. I ask VT Markets to review my case fairly, provide a proper explanation, and release any funds that

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