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اردو
Resolved
On the night of October 16, 2025, the platform was offline for 5 hours.
Mediating Parties 
Exness
Issue
Others
Requirement
compensation
Settlement Amount
$20(USD)
Time
31 day 5 hour
Mediation Status
Hong Kong2025-12-25
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2025-11-24
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-11-24
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-11-23
Start Mediation 
YU
YUBefore the disconnection, everything seemed fine. After the disconnection, I've been trying to contact the platform to resolve the compensation issue. Today is already November 23rd, and more than a month has passed, yet they still tell me to wait...
Start Mediation
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