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اردو
Resolved
Recharge not credited
Mediating Parties 
XM
Issue
Others
Requirement
Withdrawal
Settlement Amount
$1,380(USD)
Time
37 day 12 hour
Mediation Status
Hong Kong2025-06-13
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2025-05-14
Reply XM
尊敬的客户，
您好，首先感谢您选择XM和对我们的支持！
关于您的账户63685385入金问题，平台已于2025年5月12日回复邮件至您的注册邮箱，最终回复仍需请您参考邮件内容。
最后，再次感谢您对XM的理解和支持！如果您有任何疑问烦请您随时联系进入XM官方网站 ，点击右下角的蓝色问号标志联系客服，XM提供周一至周五24小时在线客户支持 ，我们非常乐意为您服务。
致谢
Reply
Hong Kong2025-05-09
Appendix 
FX3976473542
FX3976473542636*****我这个号充值一直没有到，麻烦你们帮我去调解一下，谢谢
Appendix
Cyprus2025-05-08
Reply XM
提供的交易商账号查询不到入金记录，麻烦提供正确的交易账号或者注册邮箱
Reply
Hong Kong2025-05-07
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-05-07
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-05-06
Start Mediation FX3976473542
FX3976473542Cannot deposit funds, the recharge has not been credited, please help me protect my rights
Start Mediation
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