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اردو
Resolved
Withdrawals are delayed and not arriving, and now the online customer service is unreachable.
Mediating Parties 
DecodeFX
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$0(USD)
Time
46 day 10 hour
Mediation Status
Hong Kong2025-05-14
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2025-04-14
Reply DecodeFX
Based on verification, this client is not a Decode client. Please carefully verify the platform's website address. Fraudulent platforms often use website URLs and logos similar to those of legitimate platforms to deceive investors. Investment carries risks, and trading requires caution. Do not be lured into trading or depositing funds by counterfeit platforms. Please refer to Decode's official website at https://decodefx.com/en/.
Reply
Hong Kong2025-03-31
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-03-31
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Finland2025-03-29
Start Mediation 
FX8927036152
FX8927036152I submitted a withdrawal request, but I haven't received the funds yet.
Start Mediation
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