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اردو
Resolved
Unable to withdraw funds
Mediating Parties
VT Markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$17,000(USD)
Time
34 day 21 hour

Mediation Status
Hong Kong2025-12-19
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2025-11-19
Reply
VT Markets
The client is now able to submit withdrawal requests normally. The previous restriction was due to an investigation into the client's trading activity and verification of identity information.
Reply
Hong Kong2025-11-17
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2025-11-17
Verified
WikiFX Mediation Center
Verified
Hong Kong2025-11-14
Start Mediation
wo2931






A withdrawal of $17,000 was rejected, and multiple attempts (four or five times) in the afternoon were also denied, with the reason given as 'internal control.' The account manager's service attitude was extremely poor—truly acting with impunity. Having worked in this industry for many years, this is the first time I've encountered such a situation.







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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
