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اردو
Resolved
Market closed
Mediating Parties 
AUS Global
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$200(USD)
Time
121 day 20 hour
Mediation Status
Hong Kong2023-08-18
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2023-07-19
Reply AUS Global
Please contact your account manager for help. Thank you.
Reply
Hong Kong2023-04-19
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-04-19
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-04-18
Start Mediation 
FX3590519050
FX3590519050The market was forcibly closed for three and a half hours, and the quotations did not move. The quotations of other platforms were normal. When the quotations were resumed, the positions were already liquidated, the forced liquidation line was invalid, the customer service refused to deal with it, and the account manager could not be contacted.
Start Mediation
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