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اردو
Resolved
XM platform is faked
Mediating Parties
XM
Issue
Others
Requirement
explain
Settlement Amount
$600(USD)
Time
62 day 21 hour

Mediation Status
Hong Kong2023-03-02
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-01-31
Reply
XM
Dear customer, thank you for supporting XM. With respect to your problem, we have received the information and promise not to interfere in user's trading. Please take a good care of your account and password. If you have any questions, feel free to visit XM official website https://www.x1market.com/cn/, and click the Online Customer Service in the upper right corner of the page for help. XM provides 24 hours online customer support from Monday to Friday. We are pleased to serve you. Have a good time.
Reply
Hong Kong2022-12-29
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-12-29
Verified
WikiFX Mediation Center
Verified
Hong Kong2022-12-29
Start Mediation
QINGYUN98199


I just place one order and the account it operated by others. It is the first time that I encounter such thing after trading for so many years.



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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
