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اردو
Resolved
Slips for 50 dollars and does not close to stop loss
Mediating Parties
AUS Global
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$70(USD)
Time
62 day 1 hour

Mediation Status
Hong Kong2023-02-16
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2023-01-17
Reply
AUS Global
Dear customer, the specialist is trying to reach out to you for the problem.
Reply
Hong Kong2022-12-16
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-12-16
Verified
WikiFX Mediation Center
Verified
Hong Kong2022-12-16
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For the gold I trade on Thursday night, the stop loss set didn't work at all. Not only did it slip by $50, but it also directly broke through the position. Reported to the official customer service, the reply given is normal slippage. Who told you that the slippage of fifty dollars is a normal slippage, and it is still out of position. The loss caused by so much slippage must be compensated to me. I advise everyone to keep their eyes open and choose a reliable platform. Ausforex is such a rogue






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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
