English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
I was forced to withdraw money
Mediating Parties
XM
Issue
Others
Requirement
compensation
Settlement Amount
$6,989(USD)
Time
42 day 15 hour

Mediation Status
Hong Kong2023-01-11
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2022-12-12
Reply
XM
Dear customer, first of all, thank you for choosing and supporting XM. With respect to your problem, please reach out to the customer service, and feel free to go to XM official website https://www.x1market.com/cn/, and click into the Online Customer Service in the upper right corner of the page for help. And XM provides 24 hours online customer service support from Monday to Friday, and we are so pleased to serve you. Have a good time.
Reply
Hong Kong2022-11-30
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-11-30
Verified
WikiFX Mediation Center
Verified
Hong Kong2022-11-29
Start Mediation
JIANG


I lost more than 2,000 US dollars. First reduced my leverage, and then a few days later, my account was frozen and I was forced to withdraw money.



Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
