Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Unable to withdraw
Mediating Parties 
EBC FINANCIAL GROUP
Issue
Unable to Withdraw
Requirement
compensation
Settlement Amount
$160,000(USD)
Time
99 day 14 hour
Mediation Status
Hong Kong2023-03-01
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2023-01-30
Reply EBC FINANCIAL GROUP
Dear customer, your support and trust to EBC is greatly appreciated. With respect to the withdrawal problem, please submit the application in conformity with platform rules, and the specialist will help deal with the problem. Thank you.
Reply
Taiwan2022-11-21
Appendix 
HEIZHU
HEIZHUAt first, I was forced to register vip or my account would be frozen. (the money has weigh heavily on my life) Please help me.
Appendix
Hong Kong2022-11-22
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-11-22
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan2022-11-21
Start Mediation HEIZHU
HEIZHUAt the beginning, I said that I had to pay 90,000 Taiwan dollars in taxes. After the payment was completed, because the withdrawal account was incorrectly typed, it was said that I did not operate properly and the platform account was frozen. Is it reasonable to pay an additional deposit to unfreeze it? (The withdrawal on the picture has been approved, but it has not actually arrived)
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Download the WikiFX App
