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اردو
Resolved
You cannot deposit either for three accounts when you want to fill up the position at a critical time, nor to retake the order, that is, you are stuck and cannot deposit funds at the critical moment.
Mediating Parties
WeTrade
Issue
Others
Requirement
other
Settlement Amount
$5,000(USD)
Time
53 day 16 hour

Mediation Status
Hong Kong2022-08-08
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2022-07-04
Reply
WeTrade
Dear customer, after checking, your failure to match with a trader for a deposit on June 13 is due to the cancellation of multiple transfers caused by frequently using WeChat and AliPay. If you have any question, please contact the customer service for help.
Reply
Hong Kong2022-06-16
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-06-16
Verified
WikiFX Mediation Center
Verified
Hong Kong2022-06-16
Start Mediation
FX2982830881
Lots of excuses. Cannot deposit normally. How can the trading be secured?

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
