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اردو
Resolved
System closes the position automatically
Mediating Parties
AUS Global
Issue
Others
Requirement
other
Settlement Amount
$252(USD)
Time
46 day 11 hour

Mediation Status
Hong Kong2022-06-04
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2022-05-05
Reply
AUS Global
We confirm that the account doesn't exist.
Reply
Hong Kong2022-04-20
Appendix
LIETOULUORENJIE
Why can't my complaint be showed in the public comments on AUSFOREX?
Appendix
Hong Kong2022-04-19
Appendix
LIETOULUORENJIE
Correct trading account 100170166
Appendix
Hong Kong2022-04-19
Reply
WikiFX Mediation Center
Please provide the correct trading account.
Reply
Hong Kong2022-04-19
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-04-19
Verified
WikiFX Mediation Center
Verified
Hong Kong2022-04-19
Start Mediation
LIETOULUORENJIE
My order was automatically closed after opening the floating loss and it has not reached my stop loss price. The floating loss become a real loss. There is a problem with this platform.

Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
