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اردو
Resolved
Unable to withdraw in ROCKFORT
Mediating Parties
RockGlobal
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$12,998(USD)
Time
46 day 21 hour

Mediation Status
Hong Kong2021-02-07
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2020-12-23
Contact Broker
WikiFX Overseas Customer Service
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Hong Kong2020-12-23
Verified
WikiFX Mediation Center
Verified
Hong Kong2020-12-22
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AN8359




I deposited $10,000 on November 2. And I profited $12,998.16. I applied for withdrawal on November 16 cuz I need money. But I just withdrew $1,000 on November 20. So I wanna withdraw all of my money. But the platform just ignored my application. I communicated with the customer service and relevant salesmen, but they couldn’t help me handlt it. And the salesmen intimated the fund chain rupture of the platform. ROCKFORT in China hasn’t been regulated according to the info that I searched on the net. I can’t withdraw funds until December, but just my principal. And they want me to promise to forgive the profit and continue trading. I had no choice but to say yes. After I got my principal, I communicated with them and wanna get my profit back, but they refused. I hope the media can help me expose this fraud platform. And more investors can know the true colour of this platform. STAY AWAY FROM IT.





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