English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
The black platform AVATRADE, the agent commission is not given, be careful
Mediating Parties
AvaTrade
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$40,000(USD)
Time
45 day 19 hour

Mediation Status
Hong Kong2021-01-02
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2020-11-17
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2020-11-17
Verified
WikiFX Mediation Center
Verified
Singapore2020-11-17
Start Mediation
GUANFANGQIAOSHANGPU

In August of this year, I opened an agent account in AVATrade: agent ID: 141303 and then brought in a new customer to deposit 10W USD. The client traded for a week. So I earned 4W USD, because the customer is profitable. AVATRADE unexpectedly stopped the customer's trading account suddenly without giving any reminders, and then stopped the agent account at the same time. During the period, my clients and I continued emailing them, but they refused to respond. After the customer provided the address proof and his own photo, the customer's principal was given out. However, AVATRADE even blocked the agent's backstage because the client was profitable, and did not give the agent a commission. Let me ask: Which agent dare to work for such a black platform? I didn’t get a reply even if I sent them an email. When I contacted their account manager, the account manager passed the buck on backstage supporter. Finally, the backstage supporter sent a letter about that the agent account was cancelled, but no reason was given. Without giving any evidence such an irresponsible and conscientious platform, who else would dare to do it? This is obviously a platform for betting against customers. When you make a profit, it will not give you transaction funds and commissions. Do not give any accurate reply! I hope everyone will keep their eyes open, especially the agency to prevent cooperation with such garbage platforms


Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
